2025 Courses and Events

Course #: 4160
Date: 12/01/2025
Time: 11:30am - 1:30pm
Course Info: Half Day
Speaker(s):
Chanelle Small, DDS
Franklyn Aguebor, DMD

Topic: Practice Management and Human Relations
Tuition: $155.00
Credits: 2
AGD Number: 550 - Practice Management and
Recommended For:
Dentists, Hygienists, Assistants, Students, Spouse

Description:

FRANKLYN AGUEBOR, DMD
PRACTICE OWNERSHIP, MANAGEMENT & SOCIAL MEDIA IN DENTISTRY
This course explores the journey of dental practice ownership and the  key components that follow from day-to-day management and staffing   to patient communication and retention. Special emphasis will be placed on the impact of advertising and social media on growing and sustaining modern dental practice. A dynamic presentation, including embedded video links, will enhance the learning experience.

Learn to:

• understand the role of entrepreneurship in dentistry and the foundational steps to establish and manage a dental practice
• analyze internal and external factors that influence the success of a dentist and their practice
• identify common reasons patients may feel uncomfortable and learn effective techniques to create a more welcoming environment
• explore how social media can enhance patient engagement and directly contribute to the growth and visibility of a dental practice

CHANELLE SMALL, DDS
NAVIGATING MALPRACTICE CLAIMS: INSIGHTS FROM AN EXPERT WITNESS PERSPECTIVE
This course offers a unique look at dental malpractice claims through the lens of an expert witness. Participants will gain critical insights into how cases are assessed, the legal processes involved, and strategies for protecting their practice. Emphasis will be placed on risk management, documentation of best practices, and understanding the standard of care from a legal standpoint.

Learn:

• to identify the four essential legal elements required to file a malpractice claim
• to understand how expert witnesses evaluate the standard of care, review records, and determine the presence of a breach
• to outline the typical timeline of a malpractice case and recognize factors that can extend proceedings
• how documentation, diagnostic imaging, and accurate patient notes serve as key tools in malpractice prevention

Support for this program is provided by