2025 Courses and Events

Course #: 5080
Date: 12/02/2025
Time: 8:30am - 10:30am
Course Info: Half Day
Speaker(s):
Kelly Fox-Galvagni, RDA

Topic: Pract Mgmt & Human Relations
Tuition: $155.00
Credits: 2
AGD Number: 550 - Practice Management and Human Relations
Recommended For:
Dentists, Hygienists, Assistants, Administrative Staff, Spouse

Description:

This powerful course equips dentists and dental teams with the systems, culture, and strategies needed to create a high-performing, efficient, and truly profitable practice while elevating the quality of patient care. With a laser focus on team development and operational excellence, this program transforms internal communication, optimizes workflows, and establishes a culture of accountability and collaboration. Attendees will learn how to streamline scheduling, improve clinical efficiency, and reduce stress, all of which contribute to more attentive, consistent, and personalized care. The result: a thriving practice that delivers both financial success and better health outcomes for patients.

Learn to:

• build a high-performing team and instill a culture of accountability, collaboration, and clinical excellence
• streamline practice operations and optimize workflows and systems to enhance both efficiency and the overall patient experience
• maximize profitability by implementing systems that boost revenue without increasing overhead or compromising patient care
• enhance team communication to support seamless coordination, reduce errors, and improve treatment outcomes across all departments

Course #: 5240
Date: 12/02/2025
Time: 2:30pm - 4:30pm
Course Info: Half Day
Speaker(s):
Kelly Fox-Galvagni, RDA

Topic: Pract Mgmt & Human Relations
Tuition: $155.00
Credits: 2
Recommended For:
Dentists, Hygienists, Assistants, Administrative Staff

Description:

This course empowers dentists and their teams to reduce insurance dependence, increase profitability, and deliver a higher standard of care. By mastering advanced strategies in case presentation, hygiene profitability, and internal marketing, attendees will learn how to fuel sustainable growth while enhancing the patient experience. The session focuses on building team collaboration that improves communication, supports comprehensive care, and relieves the stress caused by shrinking insurance reimbursements. As a result, practices can focus more on delivering individualized, high-quality treatment that benefits both patients and providers.

Learn to:

• master compelling case presentations that help patients understand the value of premium care, enabling better clinical outcomes without relying on insurance constraints
• reduce team stress by implementing streamlined systems that promote a calmer, more focused environment for delivering excellent patient care
• leverage internal marketing to turn your team into a referral-generating engine, improving patient trust and retention while reducing external marketing costs
• diversify revenue by strategically incorporating high-margin services such as cosmetic procedures and preventive periodontal programs that expand treatment options and improve patient health