2025 Courses and Events

Course #: 4190
Date: 12/01/2025
Time: 11:30am - 1:30pm
Course Info: Half Day
Speaker(s):
Lois Banta, none

Topic: Practice Management and Human Relations – Insurance Management/Coding
Tuition: $155.00
Credits: 2
AGD Number: 550 - Practice Management and
Recommended For:
Dentists, Hygienists, Assistants, Students, Administrative Staff, Spouse, Educator

Description:

Running a thriving dental practice requires more than clinical expertise it demands well-organized systems and proactive leadership. This seminar outlines the top 10 essential management tools every practice needs to build a solid foundation for sustainable growth in production and collections. Learn how to implement strategies that give you real-time insight into your operations so you can prevent problems before they arise, drive practice performance, and strengthen your team’s communication with patients.

Learn to:

• identify the core systems every successful dental practice should have in place
• coordinate scheduling and collections strategies to optimize efficiency and cash flow
• apply key practice growth strategies that support long-term success
• strengthen communication techniques to help patients make informed treatment decisions

Course #: 5280
Date: 12/02/2025
Time: 2:00pm - 4:00pm
Course Info: Half Day
Speaker(s):
Lois Banta, none

Topic: Practice Management and Human Relations
Tuition: $155.00
Credits: 2
AGD Number: 550 - Practice Management and Human Relations
Recommended For:
Dentists, Hygienists, Assistants, Students, Administrative Staff, Spouse, Educator

Description:

Have you ever felt that your message didn’t quite land whether with patients, your team, or colleagues? This dynamic course provides proven, practical strategies to help you communicate with greater clarity, confidence, and results. Discover the essential do-say/don’t-say approaches that can improve case acceptance, reduce scheduling gaps, and enhance financial outcomes.

Learn to:

• apply effective communication techniques to reduce open chair time and optimize scheduling
• confidently discuss financial arrangements with patients
• communicate clearly during payment and insurance collection processes
• present treatment plans and diagnoses in ways patients can understand and value