2026 Courses and Events

Course #: 5310
Date: 12/01/2026
Time: 11:00am - 1:00pm
Course Info: Half Day
Speaker(s):
Dilaine Gloege, CDA

Topic: Practice Management and Human Relations/Coding
Tuition: $200.00
Credits: 2
Recommended For:
Dentists, Hygienists, Assistants, Administrative Staff, Educator

Description:

Incomplete or inaccurate documentation remains one of the leading causes of claim denials and compliance risk. This focused course examines the critical relationship between precise clinical documentation and accurate code selection, with an emphasis on specificity, completeness, and proper coding practices. Participants learn to document procedures with the highest level of detail and ensure each code accurately reflects the service performed and supports compliant claims submission.

Learn to:

• document procedures with the highest level of specificity, ensuring clinical records are clear, thorough, and complete
• apply proper coding practices to accurately translate medical documentation into the appropriate codes
• explain the impact of accurate clinical documentation on claim reimbursement and compliance risk

Course #: 5400
Date: 12/01/2026
Time: 2:00pm - 4:00pm
Course Info: Half Day
Speaker(s):
Dilaine Gloege, CDA

Topic: Practice Management and Human Relations/Coding
Tuition: $200.00
Credits: 2
Recommended For:
Dentists, Hygienists, Assistants, Students, Administrative Staff, Educator

Description:

This two-hour course provides dental professionals with a structured introduction to medical billing fundamentals, covers the essential codes, forms, and procedural distinctions between dental and medical billing, and examines common billing errors and the steps required to verify patient eligibility, submit accurate claims, and manage denials and appeals effectively.

Learn to:

• explain how medical billing works for dental practices, including the codes and forms used and the key differences between dental and medical billing
• recognize and avoid common billing mistakes to support accurate, compliant claims submission
• verify patient eligibility, submit claims correctly, and follow up effectively on denials or appeals