2026 Courses and Events | Greater New York Dental Meeting

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Filter Courses As of Oct 30, 2026

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Course #: 3230
Date: 11/29/2026
Time: 11:15am - 11:45am
Course Info: Half Day
Speaker(s):
Chris Balbi
Debra Nash

Topic: Current Dental Topics
Tuition: $0.00
Credits: 1

Description:

No ticket or pre-registration is required for this course. Seating is available on a first-come, first-served basis.

Patient expectations are changing, and practices can no longer afford to miss calls, delay follow-up, or rely on overloaded teams to manage every front-desk interaction manually. This panel will explore how AI receptionists can help practices capture more opportunities, improve responsiveness, and support team efficiency while still preserving the trust, empathy, and human connection patients expect.

Learning Outcomes

understand where AI receptionists can create the most immediate value in a dental practice
identify common front-desk gaps that lead to missed opportunities, patient frustration, or lost revenue
learn how practices can use AI to support, not replace, the human team
explore how AI can improve speed-to-lead, call handling, scheduling, and patient follow-up
discuss best practices for introducing AI in a way that protects the patient experience and team trust

	Course	Date	Time	Title	Tuition	Type	Topic	Speaker
	3230	11/29/2026	11:15am - 11:45am	The AI-Powered Front Desk: How to Grow Without Losing the Human Touch	$0.00	Seminar	Current Dental Topics	Chris Balbi Debra Nash